Check My Orders

A confirmed payment is recorded before hosting setup finishes. Payment received or Setting up hosting means the team is preparing your account.

If setup needs attention, the invoice stays paid while the team resolves the issue. Please do not pay the same invoice again.

If your invoice still says unpaid after a successful gateway payment, open a support ticket with the invoice number, payment reference and payment time. Do not send your card number, CVV, PIN or gateway secret.

Your documents

New invoices are emailed as PDFs. After payment is confirmed, a paid invoice and receipt are emailed. You can also download documents from your invoice page.